Privacy Policy

Last Updated: October 29, 2024

This Privacy Policy explains how Home Improvers (“We”, “Us”, or “Our”) collects, uses, and discloses your personal information when you use our website https://homeimprovers.org/ (“Website”). It also outlines your privacy rights and the ways in which the law protects you. By using our Website, you agree to the practices described in this Privacy Policy.

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1. Introduction and Scope

This Privacy Policy applies to all visitors, users, and service providers accessing our business listing portal, which connects homeowners with home improvement service providers in the USA. It covers the collection and use of both personal and non-personal data provided through interactions with our Website.

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2. Data Collection and Sources

We may collect the following types of personal and non-personal data:

• Personal Data: Information such as name, email address, phone number, and company information provided when creating an account or contacting us.
• Usage Data: Automatically collected information like IP address, browser type, browsing activity on the Website, referral URLs, and session duration.
• Tracking Technologies: Cookies, web beacons, and similar technologies to improve the user experience and monitor Website performance.

Data is collected from the following sources:

• Information you voluntarily provide via forms (e.g., inquiries or account creation).
• Automatically through cookies and other tracking mechanisms when browsing the Website.

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3. Use of Data

We use your data for the following purposes:

• To provide and maintain services: Ensuring the smooth operation of our platform.
• To manage user accounts: Enabling access to account-specific features and listings.
• For communication: Sending transactional emails, updates, or promotional offers.
• To analyze and improve the Website: Identifying trends and optimizing the user experience.
• For compliance with legal obligations: Meeting any applicable legal or regulatory requirements.

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4. Data Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share your information in the following cases:

• With service providers: Third-party partners providing technical, analytical, or customer support services.
• With business partners: In connection with partnerships or promotions.
• For legal reasons: If required by law or in response to valid legal requests (e.g., subpoenas or court orders).
• With your consent: When you explicitly agree to share your data.

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5. Data Storage and Security

We store your data securely and retain it only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. Security measures include encryption, firewalls, and access control procedures. However, no online platform can guarantee 100% security.

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6. User Rights and Choices

You have the following rights regarding your personal data:

• Access and Correction: You may request access to the personal information we hold about you and correct any inaccuracies.
• Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
• Opt-out of Marketing Communications: You can unsubscribe from promotional emails using the link provided in the emails.
• Cookie Preferences: Manage cookie settings via your browser.

To exercise these rights, please contact us at homeimprovers.org@gmail.com.

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7. Cookies and Tracking Technologies

We use cookies to enhance the user experience. Cookies can be:

• Essential Cookies: Necessary for the operation of the Website.
• Analytics Cookies: To gather usage statistics and monitor performance.
• Functionality Cookies: Remembering user preferences for future visits.

You can manage cookies through your browser settings. For more details, see our Cookies Policy.

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8. International Data Transfers

Since our platform is based in the USA, your data may be stored and processed within the United States or transferred to service providers in other countries. We take appropriate measures to protect your data during international transfers in compliance with relevant privacy regulations.

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9. Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a new “Last Updated” date. If the changes are significant, we will notify you via email or by posting a prominent notice on the Website.

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10. Contact Information

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, you can contact us at:

Email: homeimprovers.org@gmail.com

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11. Compliance with Laws

This Privacy Policy complies with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR), where applicable.

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12. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data without parental consent, we will delete that information promptly.